INTERNET BANKING PRIVACY POLICY
This page is used to inform National Bank Limited internet banking application users/Website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If the user choose to use our Service, then he/she agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Who is covered under this Policy?
All natural persons ("Covered Persons"), whose personal information is either collected/ received/ possessed/ stored/ dealt in/ handled by The National Bank Ltd who uses the bank’s mobile applications & web, who visit the site https://www.nblbd.com/ and who provide information to The National Bank Ltd ("Bank") online, are covered under this Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you. This Policy seeks to cover personal information of the Covered Persons provided to The National Bank Ltd as also any information collected by the bank server from the visitor’s browser/mobile application. The ("Information"), i.e. any of the following:
Personal/private information of the Covered Persons
"Personal information" means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
Sensitive personal data or information
"Sensitive personal data or information" of a person means such personal information which consists of information relating to:-
The Features of the Policy
All Information collected shall be used for the relevant lawful purposes:
(i) Connected with various functions or activities of the Bank related to services in which the Covered Person is interested, and/or,
(ii) To help determine the eligibility of the Covered Persons for the product/services requested/ applied/ shown interest in, and/or,
(iii) To enable Bank for verification and/or process applications, requests, transactions and/or maintain records as per internal/legal/regulatory requirements with regard to the Covered Persons and
(iv)To provide the Covered Person with the best possible services/products as also to protect interests of Bank.
NBL may also share your Information, without obtaining your prior written consent, with government and agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or where disclosure is necessary for compliance of a legal obligation. Any Information may be required to be disclosed to any third party by us by an order under the law for the time being in force.
The Information will not be shared with any external organization unless the same is necessary to protect the interests of the Bank or to enable the Bank to provide you services or to enable the completion /compilation of a transaction, credit reporting, or the same is necessary or required pursuant to applicable banking norms or pursuant to the terms and conditions applicable to such Information as agreed to with the Bank or pursuant to any requirement of law/regulations or any Government/court/other relevant authority’s directions/orders.
Log Data
NBL declare that while using the Bank’s Service or in a case of an error in the Mobile Application, Bank collect data and information on phone called Log Data. This Log Data may include information such as device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to browser from the websites that visited and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. User has the option to either accept or refuse these cookies and know when a cookie is being sent to your device.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
NBL want to inform users of this Service that third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Consent to Transfer
If you are located outside of the Bangladesh, please be aware that information we collect through the App will be transferred to and processed in Bangladesh. By using the App or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in Bangladesh.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We may in the future implement encryption of the cookies.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age without parental consent. If you are under the age of 13, please do not provide personally identifiable information of any kind.
Other important information
Information provided by you are retained (for later of the) (i) as long as the purposes for which such data were collected continue. Or (ii) for such period so as to satisfy legal, regulatory or accounting requirements or to protect Bank's interests.
As regards the information collected from visitors of the mobile applications, website online (“visitor”), The Bank will use the Information to improve the Covered Person's experience on the site and make subsequent offers to the visitor on products which may be of interest to him / her, if so agreed while giving information.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of the websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Website: https://www.nblbd.com/